10 Common Pain Points with Email Marketing & Potential Solutions:

Trulu Digital | Email Marketing Pain Points and Solutions

10 Common Pain Points with Email Marketing & Potential Solutions:

These are just a few of the common pain points brands face with email and potential solutions. The specific strategies you implement will depend on your unique goals, audience, and resources. Don't hesitate to experiment and adjust your approach based on data and your specific context.

Trulu Digital | Email Marketing Pain Points and Solutions

1. Low Open Rates:

  • Pain Point: Emails get lost in cluttered inboxes, leading to poor open rates.
  • Solutions: A/B test subject lines, personalize emails, segment your audience, send at optimal times.

2. High Unsubscribe Rates:

  • Pain Point: Subscribers leave due to irrelevant content, too frequent emails, or poor user experience.
  • Solutions: Offer valuable content, segment your audience, send based on user preferences, clean your email list regularly.
A person showing trends using graph on a laptop

"Don't hesitate to experiment and adjust your approach based on data and your specific context."

3. Low Click-Through Rates (CTRs):

  • Pain Point: Emails fail to entice recipients to click on links and engage with content.
  • Solutions: Optimize calls to action (CTAs), personalize offers, use compelling visuals, write persuasive email copy.

4. Lack of Segmentation:

  • Pain Point: Treating all subscribers the same leads to irrelevant emails and disengagement.
  • Solutions: Segment your audience based on demographics, interests, purchase history, or website behavior.

5. Inconsistent Brand Voice:

  • Pain Point: Lack of brand consistency can confuse and disconnect with recipients.
  • Solutions: Develop clear brand guidelines and ensure all emails adhere to the tone, voice, and visual identity.

Integrate email marketing platform with CRM, analytics, social media tools, create consistent messaging across all channels.

A person shopping using a tablet computer

“Optimize calls to action (CTAs),  personalize offers, use compelling visuals, write persuasive email copy.”

6. Difficulty Measuring ROI:

  • Pain Point: Tracking and analyzing email marketing performance can be complex and time-consuming.
  • Solutions: Use email marketing software with comprehensive analytics tools, set clear goals and KPIs, track user behavior beyond clicks.

7. GDPR Compliance Challenges:

  • Pain Point: Navigating and adhering to data privacy regulations like GDPR can be complex.
  • Solutions: Seek legal advice for data collection and storage practices, obtain explicit consent from users, offer clear unsubscribe options.

8. Spam Filter Issues:

  • Pain Point: Emails land in spam folders, reducing deliverability and engagement.
  • Solutions: Avoid spammy keywords and practices, maintain good sender reputation, use email authentication protocols.

9. Limited Automation:

  • Pain Point: Manual tasks like sending welcome emails or abandoned cart reminders are time-consuming.
  • Solutions: Implement email marketing automation tools, create automated workflows for different scenarios, personalize automated emails.

10. Lack of Integration with Other Channels:

  • Pain Point: Email exists in a silo, hindering a unified omnichannel marketing experience.
  • Solutions: Integrate email marketing platform with CRM, analytics, social media tools, create consistent messaging across all channels.

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Unleash the Power of Customer Reviews & UGC: Your Gateway to Brand Elevation

Unleash the Power of Customer Reviews & UGC | Trulu Digital

Unleash the Power of Customer Reviews & UGC:

Your Gateway to Brand Elevation

Remember the good old days when a gleaming storefront and persuasive salespeople were enough to win customers over? Well, those days are long gone. In today’s hyper-connected, experience-driven landscape, trust reigns supreme. And your most influential advocates aren’t salespeople in shiny suits, but your own customers and their authentic voices.

Unleash the Power of Customer Reviews & UGC | Trulu Digital

Confidence and Trust

Enter the dynamic duo of customer reviews and user-generated content (UGC). These aren’t just feel-good metrics or vanity trophies; they’re potent marketing fuel capable of propelling your brand to new heights. But why are they so powerful? Let’s dive in:

Unleash the Power of Customer Reviews & UGC | Trulu Digital

Authenticity is the New Currency:

Forget carefully crafted ad copy and staged photo shoots. Today’s consumers crave genuine experiences shared by real people. Customer reviews and UGC offer unfiltered opinions and perspectives, providing potential customers with a trusted source of information they can rely on. This authenticity builds confidence and trust, establishing you as a brand that’s transparent and relatable.

Social Proof: The Bandwagon You Love to See:

Remember the saying, “If everyone else is jumping off a cliff, should you follow?” While cliff-jumping isn’t recommended, the principle of social proof carries weight in the realm of marketing. Seeing positive reviews and engaging UGC tells potential customers, “Hey, other people enjoy this brand, maybe I should too!”. It’s a validation of your brand’s worth, reducing hesitation and encouraging action.

You're not just collecting testimonials; you're opening a dialogue, building trust, and empowering your customers

From Customers to Champions: Unleashing the Advocacy Powerhouse:

When you actively encourage customers to share their experiences, you’re not just collecting content; you’re activating a network of brand ambassadors. These customer advocates, empowered by their voices, become organic marketing machines, sharing their love for your brand through personal channels. It’s a powerful form of word-of-mouth marketing that simply can’t be replicated through traditional advertising.

Unleash the Power of Customer Reviews & UGC | Trulu Digital

But it's not just about collecting reviews and basking in the praise. To truly harness the power of customer reviews and UGC, you need a strategic approach:

Foster a Culture of Feedback:

Make it easy for customers to share their opinions. Encourage reviews on your website, social media, and relevant platforms like Google My Business. Respond to all reviews, both positive and negative, demonstrating your commitment to customer satisfaction.

Curate and Amplify:

Don’t let those gems stay hidden! Feature positive reviews and inspiring UGC in your marketing materials, email campaigns, and social media posts. Highlight customer stories and showcase diverse perspectives to connect with a wider audience.

Get Creative:

Think beyond static text reviews. Leverage engaging user-generated photos, videos, and even testimonials to create impactful content. Run contests and challenges to incentivize UGC creation and encourage unique content that resonates with your brand.

Close the Loop:

Show your customers you value their feedback. Address negative reviews promptly and demonstrate how you’re taking action to improve. Thanking customers for positive feedback shows genuine appreciation and strengthens the connection.

Ready to unleash the power of customer reviews and UGC?

By embracing customer reviews and UGC, you’re not just collecting testimonials; you’re opening a dialogue, building trust, and empowering your customers to be part of your brand story. Remember, it’s a journey, not a destination. By consistently engaging with your audience, showcasing their voices, and demonstrating gratitude, you’ll cultivate a loyal community that fuels your brand’s success. So, step aside, traditional marketing. It’s time to let your customers take the wheel and drive your brand to new heights!

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5 Subject Line Superpowers to Electrify Your Email Marketing

5 Subject Line Superpowers to Electrify Your Email Marketing

Struggling to break through the inbox clutter and get your emails opened? Your subject line holds the key! These 5 tips will transform you from an email whisperer to a master persuader, turning those little previews into click-magnets:

1. Brevity is King (and Queen):

Ditch the novels! Aim for subject lines under 50 characters that pack a punch. Think of them as movie trailers: short, intriguing, and leaving viewers wanting more.

 

 

 

1. Ditch the Shady Tricks:

 

Avoid ALL CAPS, excessive punctuation, and spammy words like “FREE!” that scream “avoid me!” Be upfront, honest, and build trust with your audience.

A person shopping using a tablet computer

“Consistency is key to building recognition and trust.”


3. A/B Testing: Your Secret Weapon:

 

Unsure which subject line reigns supreme? Let your audience decide! A/B test different variations to see what sparks the most opens. Data is your friend, use it wisely!

4. Personalization is Magic: 

Make your recipients feel special! Use their names, mention past purchases, or offer targeted deals. A little personalization goes a long way in grabbing attention.

Bonus Tip: Sprinkle in emojis judiciously for a touch of visual flair, but avoid going overboard

A person showing trends using graph on a laptop

“Data is your friend,  use it wisely!”

5. Be Your Brand, Be Bold:

Don’t lose your voice! Infuse your subject lines with your brand’s personality, whether it’s witty, informative, or friendly. Consistency is key to building recognition and trust.

Remember, your subject line is the first impression. By following these tips, you’ll craft irresistible previews that entice your audience to open, engage, and discover the awesome content within your emails. Go forth and conquer those inboxes!

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Why Create a Pillar Page?

Organising Pillar Content

Why Create a Pillar Page for Your Website?

Have you heard people talking about the importance of a pillar page, but you’re not sure what this is exactly?

Why should you create a pillar page for your website? If your SEO strategy isn’t working for your business, then it’s well worth exploring this type of content.

SEO Anchor

A pillar page is a long, detailed resource article on your website that acts as an anchor for your SEO. It’s a hefty piece of content, which links to smaller blogs known as ‘cluster content’, and this helps search engines to crawl and index your site. So, the way you structure your content is crucial to your search engine rankings (SERP). Topic clusters help to enhance EAT algorithm signals for developing Expertise, Authority and Trust.

The aim of a pillar article is for it to become an attractive resource for external websites to encourage backlinks. The other objective is to satisfy user intent by giving your web users the answers to their search engine questions.

Pillar Content User Journey

How do I write pillar content?

Think of it like a research paper. This is your opportunity to really showcase your knowledge base about a particular subject, and this type of content usually includes lots of images and graphics. Pillar content needs to be written to a very high standard, so you’ll need to carry out some research and identify relevant keywords that relates to your web users’ intent.


So, for example, you could write a detailed pillar article on “the evolution of metal being used in modern furniture design” and then create cluster articles on “chairs”, “tables”, “stools” and so on. Your structure needs to be linked, relevant and keyword rich.

Topic clusters help to enhance EAT algorithm signals for developing Expertise, Authority and Trust.

How long should my pillar page be?

The general rule of thumb is that pillar articles should be at least 2,000 words and up to around 4,000 words, but this is not a hard and fast rule. Ultimately, it’s what you’re saying that counts and you need to make sure you have enough cluster topics to reinforce the article. If you write a really in-depth pillar post and then leave it sitting alone all by itself, then it’s not going to work for you because you need topic clusters for the EAT algorithm signals.

What else do I need to know?

The usual SEO checks apply when creating a pillar post to ensure the page is set up ready for those algorithm signals. Does the page work well on mobile devices? How fast is the page loading speed? Do you have decent security protocols installed on your website? Are you providing a great user experience on your site? All of these factors will have an impact on how easily people can access the pillar content and how long they stay to read the article.

 

Before you start writing a pillar article, heavily research topics that are relevant to your audience and that stand out from similar articles that have already been written. Aim for a topic that’s not oversaturated and decide on an angle that differentiates you from others.

Sources: https://www.mojomedialabs.com/blog/how-to-create-a-pillar-page https://databox.com/examples-of-high-performing-pillar-pages https://terakeet.com/blog/pillar-page/

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How to Strategically use Data for Your Business

How to Use Data Strategically for Your Business

Data makes the world go round these days. Successful e-commerce businesses know how to use their business data strategically to improve their products and services. So how can you harness your data power and use this in a meaningful and profitable way too?

In a previous data blog, we explained why you need to be collecting the right data for your business. This time, we look at how you can us this to propel your business forward.

Socail Media@2x

“we look at how you can us this to propel your business forward"

Good data = better business decisions

When you’re collecting the right data, you can use this to inform your decisions and refine your online marketing campaigns, so you can improve the way you operate. When you channel your business data into the right systems, you could also discover opportunities for new revenue streams. But how do you do this and what do you use?

Say hello to our partner, Klaviyo

One of the best ways to use your data is to enhance your customer experience.

 

Klaviyo is a system that integrates your customer data, so you can build measurable experiences across your online channels. Using artificial intelligence and machine learning, this system routes data from various sources to build automated campaigns, coding targeted emails and creating relevant social media advertising.

Building customer relationships – this is the most important reason, which is why it’s at the top!

Data insights using artificial intelligence

Here are some reasons why we love using Klaviyo for our clients:

  1. Build customer relationships – this is the most important reason, which is why it’s at the top! But imagine if a system could learn as it went along? Ta dah! Yep, Klaviyo harnesses data science to learn all about your customers, so you don’t have to spend months trying to figure this out.
  2. Segment your customers – your data should always be split into segments and lists, so you can engage with specific customer groups. Klaviyo segments your data, so you can send personal product recommendations to certain customer segments.
  3. Create customer experiences – how do you make people remember your products? You need to remind them by creating relevant online experiences that resonate with them. Think about your touchpoints. Klaviyo connects these all together to create consistent online campaigns, so you don’t have to spend hours building content.
  4. Target customer groups – STOP sending out BIG batches of generic emails! Who’s got time to read them? Save these for one-off announcements. Instead, send on-brand, email marketing to customers based on their data patterns – for example, buying or browsing behaviours. Did we mention Klaviyo does this?
  5. Predict customer purchases – your aim should be to retain customers for the long term. Klaviyo predicts when your customers are most likely to buy from you again, so you can reach them at the right time with relevant online marketing. Pretty good, eh?

So, we’re big fans of Klaviyo. But please take the points above on board because systems like this can help you save time and money by growing your business faster. Your data collection strategy is important, but the way you use your data is crucial. Once you’ve tapped into your data goldmine, you can use customer insights to power your business success.

 

Sources: https://www.klaviyo.com/ https://bernardmarr.com/how-to-use-data-strategically-in-business-3-essential-ways/

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Trulu Digital | Top Tips to integrate email & SMS

Top Tips to Integrate Email and SMS

In today’s digital landscape, creating a multi-channel marketing strategy is essential for reaching your audience effectively. While email marketing has long been a staple, the rise of mobile communication has opened exciting possibilities with SMS marketing.

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Influence Social Media Success with Great UX

How UX Influences Social Media Success

Make it useful

Why are people coming to your social media pages? Think about your followers and fans, and what brought them to your pages in the first place. Give them really simple ways to achieve their goals once they’re on your page. Keep your content relevant with tailored messages and great visuals that sing to your customers’ wishes and desires.

“It’s been widely reported that 85% of Facebook users watch videos with the sound off”

Make it accessible

It’s been widely reported that 85% of Facebook users watch videos with the sound off and 80% react negatively to loud feed-based videos. So, if you’re not using caption technology and strong visual branding on your videos, you could be wasting your time. Check your video thumbnails to make sure you have either a call to action or a clear message.

Make it usable

What do you want your audience to do once they’ve read your posts? If you want them to leave a comment or click on a link, then say so. Steer your customers to perform an action. Stick to one or two call to actions max. to keep it simple. Experiment with different formats, especially when you’re using paid ads. Try using creative apps to enhance your posts.

 

Make it findable

In our saturated online world, and the lack of organic reach for business pages in platforms like Facebook, there’s no point creating great content if nobody is going to see it. Check that all your social media handles are aligned and match. Use apps like Linktree to list all your channels in one place. And above all, make sure every channel is featured on your website.

Convey your value as a business by building customer trust with some social proof in the form of testimonials and reviews and UGC

Pic-Intro-Service-social-media-1.png

“Good UX design for social media intuitively  taps into your user’s needs, wants and desires. ”

Make it valuable

Give people a solid reason to follow your brand and like your social media pages. Convey your value as a business by building their trust with some social proof in the form of customer testimonials and reviews. Tell interesting stories that showcase the merits of your products or services. Offer enticing discounts or sign ups that will provide a direct benefit.

Make it desirable

Capture the hearts and minds of your audience with interesting content, so they keep coming back for more. Check your social insights to see which posts are winning over others and use these as a template for creating more content in a similar style. Think about ways you can make your content more personal to your audience and increase interaction.

 

Good UX design for social media intuitively taps into your user’s needs, wants and desires. Get it right and not only will you create a great user experience and expand your audience, but you will convert your fans and followers into paying customers.

Sources: https://isl.co/2017/06/7-ways-ux-can-actually-influence-success-on-social-media/ https://rewardbloggers.com/blog/19456/7-ways-uiux-can-actually-influence-success-on-social-media https://99firms.com/blog/facebook-video-statistics/#gref

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When a Marketing Strategy Goes Wrong

When a Marketing Strategy Goes Wrong

Dan and Dina own an online homeware business, but they’re not making any money from their marketing. If they don’t start monetising their products soon, their business will be in trouble.

When a marketing strategy goes wrong, it can have devastating consequences. At best you’ll lose a lot of money and at worst you could lose your business. By getting it right first time, you will save you a lot of pain and worry in the long run. So, we thought we’d play out a typical scenario of a failed marketing strategy. Let’s start by setting the scene.

Data Analysis@2x

"We’ve wasted thousands on marketing, so what more can we do?!”


Dan – “We’ve tried everything! We’re on every social media channel, we’ve paid for Facebook ads, and we instantly used up our Google ads budget. We need to start making a profit because at the moment we’re only just breaking even.”

 

With a mournful gaze, Dan turns to Dina, who’s also looking despondent and desperately fiddling with her pen.

 

Dina – “Yeah, Dan’s right – enough’s enough. We’ve wasted thousands on marketing, so what more can we do?!”   

 

Marketing Guy – “Okay, so who’s your target audience? Describe them to me. We need to create a customer avatar, so you can market your products to the right audience.”

 

Dina turns to Dan and shrugs.

 

Dina – “Everyone. All sorts of people buy our products.”

 

Marketing Guy – “Okay, but if your marketing messages are too generic, they won’t appeal to anyone. So, let’s split your customers into different groups. Do you have any initial ideas about any purchasing patterns you’re seeing in terms of people’s demographics or behaviours? We can explore these together in a separate exercise.”

 

Dan and Dina look thoughtful. They both start scribbling on the pads in front of them.

 

Marketing Guy continues – “Have you done any competitor research and a SWOT analysis to help you identify any opportunities and threats?”

We need to show them your value; this will help us to build trust through engaging content marketing.

Dan and Dina look at other sheepishly.

 

Dan – “No. We haven’t. We checked out a few of our competitors and copied some of the wording from their websites and ads for our own marketing.”

 

Marketing Guy – “Ouch. Plagiarising other people’s content could cause Google to de-rank your website. Every business has its own personality, as well as each of your products. We need to convey all the benefits of your products to the right people using the right channels at the right time.”

 

Dan and Dina look worried. More pen twiddling and some anxious table tapping.

 

Marketing Guy – “Hey, it’s okay! Look, this is our job. You don’t have to be an expert in every area of your business, but you do need to know what makes you different to your competitors. This will help you market your products to the right audience and avoid costly mistakes. Your marketing strategy needs to have concrete goals and a plan in place to help you achieve these. We need to start building solid relationships with your customers.”

 

Dan and Dina start to relax. Hands are placed on the table and the pen twiddling stops.

 

Dan – “So, how do we do that? How can we build ongoing relationships with our customers? At the moment, we’re not sure who our repeat customers are.”

 

User Experience@2x

“We need to start building solid relationships  with your customers.”

Marketing Guy – “We need to show them your value; this will help us to build trust through engaging content marketing that we can then align to paid ads. There’s a wealth of untapped data sitting behind your online sales platforms, so let’s start there. We need to learn more about your customers and the channels you’re currently using, so we can focus on the ones that are going to give you the return on investment you need to grow your business.”

 

Dan and Dina turn to each other and nod, they both smile.

 

Dina – “Okay, the job’s yours. Please help us produce a winning marketing strategy!”

 

The above conversation is only a small snapshot of what should be included in a good marketing strategy. There are many other factors to consider and without a sound strategy in place, you’re unlikely to be able to grow your business. A little investment into your marketing can go a very long way.

Source: https://www.webfx.com/internet-marketing/why-marketing-strategies-fail.html

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Are You Winning at UX Design?

Trulu Digital | UX best practice

Are You Winning at UX Design?

User experience - or UX - is the latest buzzword in marketing. Good UX design fulfils your user’s needs and desires.

Get it right and you’ll be winning new customers. But if you’re getting it wrong, then it’s time to look at your UX design. So, how do you check your user experience? We put on our UX specs to understand the mechanics of user-focused design.  

Trulu Digital | UX best practice

“A major eCommerce company increased sales by $300 million after changing their button text from “register” to “continue”
(UIE)

Let’s start with your website. If your customers cannot easily use your website to find the information, services or products they want, they will become frustrated and click away. And then you’ve lost them. Every detail needs to be checked, including the page loading speed and whether your site is mobile-friendly. If you have an app, how intuitive is the format? Social media channels also have a big part to play in your customer’s online journey.  

“Intentional and strategic user experience has the potential to raise conversion rates by as much as 400%.” (Forbes)

Do you have confusing call to actions on your webpages? These are the short phrases that ask your customer to do something. For example, one simple button on a page saying ‘ORDER NOW’ is better than a vague suggestion or giving your customers too many options. Called ‘microcopy’, studies show that just changing a word and positioning a button in the right place can lead to better page interactions. And less frustrated customers.

“Only 55% of companies are currently conducting any user experience testing.”
(Skyhook)

Why not aim to be one of the 45%? Your competitors could be in either group, so stay one step ahead by getting to grips with your user experience. Carry out a useability test using small sets of users. Once you understand how easy it is to use your website, you can then make any necessary improvements to enhance the UX design. Sometimes it’s all down to something small that needs tweaking. A few developments could lead to a big rise in sales.

“Airbnb attributes UX for taking them from being a near-failure to being valued at $10 million.”
(First Round Review)

In Airbnb’s case, their bad user experience was down to poor quality photographs. Once they’d upgraded their images, their profits started to double on a weekly basis. So, look at the visuals you have online that represents your business. Are they current and on brand? Check the copy you’re using too, as both words and pictures are key components of a successful UX strategy.

 

Successful UX relies on intuitive design. By using a blend of creativity, science and technology, you can produce a user experience that exceeds expectations and wins over your customers. As the old saying goes, the customer always comes first. When you design your website with the end-user in mind, you will start to build meaningful relationships with your users. As a result, you will enjoy loyal, satisfied customers and greater sales.

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What Are Your Web Traffic Stats Really Saying

Trulu Digital | Web Stats
Trulu Digital | Web Stats

What Are Your Web Traffic Stats Really Saying?

Too busy running a business to spend time decoding your Google Analytics? We get it. Read our simple story of what you should be checking.

You’re sat in front of your website analytics looking at endless stats when your mind drifts to what you’re having for dinner that night. Or you’re obsessed by the volume of web traffic, but you’re not really sure why or how they’re getting to your website. Sound familiar? You’re running a successful business, so why do you need to spend time trying to decode the info behind your website? We get it.

 

We’ve pulled together a high-level view of the things worth checking to improve your website performance.

Blog image 1

“I’m sorry, lady. I don’t understand frog.”


The Mandalorian

Google Analytics

Okay, so this platform may as well be written in a different language. But this is a great tool for helping you to understand how your website is performing. Knowing your stats all boils down to looking in the right place for those golden nuggets of information. And you might be surprised to find out where all your web traffic is really coming from…

If you want to improve your website performance, start by checking these three things:

1. Who’s coming to your website?

Click on Audience – this will give you data on who’s coming to your website including their language, country and city.

 

2. Where’s your traffic coming from? 

Click on Acquisition > All Traffic > Channels. This is split into the following:

 

Organic: They’ve found you listed in the unpaid search engine listing

Direct: They’ve typed your URL or clicked a Link on an email or document

Social: Your social media channels

Referral: They’ve clicked on links on other websites or tagged campaign links

 

3. How long are they spending on a page?

Click on Behaviour > Overview. >Time on Page and >Bounce Rate will show you how people are interacting with your page. If someone leaves after a short time without taking an action like buying an item or filling out a form, then this webpage is likely to need a review.

The optimal bounce rate for a site is 26%-40%.
Most websites see a bounce rate of 41%-55%.

Blog image 2

“I don’t understand this power.  But I will”

(WandaVision)

Once you know who’s using your website, how they got there and how much time they’re spending on certain pages, you can use that data to refine your marketing campaigns. So, if you notice a lot of people using your site are from a certain place, you can make your social media and blog content more relevant. If you’re seeing a lot of traffic coming from Facebook, you could build a custom campaign to test which pieces of content are working for you.

 

If you can check your Google Analytics daily, that’s great. But don’t leave it longer than once a week because you might spot a rogue page that needs fixing. Getting to grips with the right stats behind your analytics will give you a superpower. Knowing how your online presence is converting your audience into paying customers is your golden ticket to growing future sales.

Source: https://www.semrush.com/blog/bounce-rate/ https://www.socialbakers.com/blog/social-media-analytics-the-complete-guide https://theeverygirl.com/website-metrics-101-how-to-analyze-and-improve-your-site-from-the-numbers/

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Trulu Meet DotDigital President Think Taylor

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TRULU DIGITAL CONSULTING

Tink Taylor founded Dotmailer in 1999, with over 20 years of experience within digital communications.

Meet Tink Taylor President of dotdigital engagement cloud

Welcome to the first episode of our podcast, in this episode we tell you what you can expect from us in our new show and we get to chat with Dotmailer Founder and President Tink Taylor.

Tink Taylor founded Dotmailer in 1999, with over 20 years of experience within digital communications. Serving as a member of the UK Direct Marketing Association’s Email Marketing Council and the Internet Advertising Bureau, Tink has judged the email, mobile and agency categories at the UK DMA’s awards for over half a decade. In 2014, Taylor was elected as Advisory Committee Member of the Board of the US Direct Marketing Association’s Email Experience Council. Tink first launched Dotmailer in the US at the end of 2012 and later took Dotmailer to APAC in 2015. Tink has also recently announced that he will be a judge at this years BMW i UK.

Follow Tink Taylor on Instagram @Tink.Taylor  and find out more about Dotmailer here www.dotmailer.com